These Terms of Service ("Terms") govern access to and use of LeadReach's websites, applications, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a company, you represent that you have authority to bind that company.
1. The Service
LeadReach helps teams discover potential leads from publicly available signals and run outreach workflows such as personalized email and optional AI-assisted calling. Features, limits, and availability may change as we improve the product.
2. Accounts
- You must provide accurate account information and keep it up to date.
- You are responsible for activity under your account and for safeguarding credentials.
- You must be at least 18 years old (or the age of majority where you live) to use the Service.
- We may suspend or terminate accounts that violate these Terms or applicable law.
3. Acceptable use
You agree not to use the Service to:
- Send spam, unsolicited bulk messages, or communications that violate anti-spam or telemarketing laws (including CAN-SPAM, TCPA, CASL, and similar rules).
- Harass, deceive, or impersonate others, or scrape/collect data in ways that violate website terms or privacy laws.
- Upload malware, attempt unauthorized access, or disrupt the Service or its infrastructure.
- Use the Service for unlawful, abusive, or discriminatory purposes.
- Resell or provide the Service to third parties except as expressly allowed in writing.
You are solely responsible for your outreach content, targeting choices, consent records, and compliance with laws that apply to your campaigns.
4. Customer content and leads
You retain rights to content you submit to the Service ("Customer Content"), including lists, prompts, templates, and campaign configuration. You grant LeadReach a limited license to host, process, and display Customer Content as needed to operate and improve the Service.
Lead data surfaced by the Service may come from public sources or third-party providers. We do not guarantee completeness, accuracy, or fitness for a particular purpose. You must verify contacts and respect do-not-contact requests.
5. AI features
Some features use artificial intelligence to generate or assist with discovery, messaging, or calling. AI outputs can be incorrect or inappropriate. You should review outputs before sending or acting on them. You remain responsible for final communications and decisions.
6. Billing and credits
Paid plans, usage credits, and add-ons are billed according to the pricing shown in the product or an order form. Fees are generally non-refundable except where required by law or expressly stated otherwise. Unused credits may expire according to plan terms. Taxes may apply.
7. Third-party services
The Service may integrate with third parties (for example authentication, email, voice, or payments providers). Their terms and privacy policies apply to their services. LeadReach is not responsible for third-party outages or policy changes outside our control.
8. Intellectual property
LeadReach and its licensors own the Service, branding, software, and documentation. These Terms do not transfer ownership of our IP to you. Feedback you provide may be used to improve the Service without obligation to you.
9. Confidentiality
Each party may receive non-public information from the other. The receiving party will protect that information with reasonable care and use it only for purposes related to the Service, except where disclosure is required by law.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT LEAD OR AI OUTPUTS WILL MEET YOUR REQUIREMENTS.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADREACH AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO LEADREACH FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.
12. Indemnification
You will defend and indemnify LeadReach against claims arising from your Customer Content, your campaigns and communications, your violation of these Terms, or your violation of applicable law or third-party rights.
13. Termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk for other users, or for non-payment. Upon termination, your right to use the Service ends. Provisions that by nature should survive will survive.
14. Changes
We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes become effective constitutes acceptance.
15. Governing law
These Terms are governed by the laws applicable in the jurisdiction where LeadReach is organized, without regard to conflict-of-law rules, unless mandatory consumer protections require otherwise.
16. Contact
Questions about these Terms: [email protected].
Related: Privacy Policy.